Privacy Policy

Information We Collect

When you work with us on your wedding or celebration, we collect information that helps us create the perfect atmosphere for your special day. We're not in the business of collecting unnecessary data – we only gather what we need to make your event absolutely stunning.

We also automatically collect some technical information when you visit our website – things like your IP address and which pages you view. This helps us understand how people use our site and improve the experience for future couples planning their celebrations.

How We Use Your Information

Every piece of information we collect serves a purpose in creating your perfect celebration. We're not interested in using your data for anything unrelated to making your event beautiful and memorable.

Your contact information helps us stay in touch throughout the planning process, coordinate delivery schedules, and handle any last-minute adjustments. We use your event details to source the right flowers, fabrics, and decorative elements that match your vision perfectly.

The photos you share of your venue become our blueprint for planning the decoration layout. We study every corner, every lighting situation, and every architectural detail to make sure our designs complement your space beautifully.

Your Rights and Choices

You have complete control over your personal information, and we want to make it easy for you to exercise these rights. No complicated forms or endless phone calls – just honest, straightforward service.

Data Protection and Security

We protect your information with the same attention to detail that we bring to arranging your table settings. Your data is stored securely, with access limited only to team members who need it for your event planning.

Our digital systems use encryption to protect your information during transmission, and we regularly update our security measures to stay ahead of potential threats. Physical documents containing your information are kept in locked files in our office.

We work with trusted vendors – florists, rental companies, and venue coordinators – who may need some of your information to complete your event. We only share what's necessary and ensure they understand the importance of keeping your details confidential.

How Long We Keep Your Information

We typically keep your complete event information for two years after your celebration. This gives us time to handle any follow-up questions, warranty issues with decorative elements, or requests for similar setups for future events.

After two years, we delete most personal details but may keep basic information like event date and general decoration themes for our business records. If you book additional events with us, we'll keep your information active as long as we're working together.

Financial records are kept longer for tax and accounting purposes, as required by local business regulations. However, we remove unnecessary personal details from these records while maintaining the essential transaction information.

International Data Transfers

Occasionally, we work with international suppliers for unique decorative elements or specialty items that aren't available locally in Azerbaijan. When this happens, we may need to share basic order information like delivery addresses and contact details with these suppliers.

We ensure that any international partners we work with maintain appropriate data protection standards. Your information is never shared for marketing purposes or sold to third parties, regardless of their location.

Website Cookies and Tracking

Our website uses cookies to remember your preferences and improve your browsing experience. These are mostly technical cookies that help the site function properly – nothing invasive or designed to track you across other websites.

We use basic analytics to understand which pages are most helpful to our visitors and which information couples are looking for most often. This helps us improve our website and provide better information about our services.

You can disable cookies in your browser settings if you prefer, though this might affect how some features of our website work. We don't use advertising cookies or share your browsing information with advertising networks.

Changes to This Policy

We review this privacy policy regularly and update it when necessary to reflect changes in our business practices or legal requirements. When we make significant changes, we'll notify you by email if we have your contact information.

Minor updates – like clarifying existing practices or fixing typos – will be made directly to this page with an updated date at the top. We believe in keeping our clients informed about how we handle their information, so we'll never make major changes without proper notification.